Coronavirus: Why are British travellers struggling to get home?

Airports have been closed and borders shut. Cities have been placed in lockdown. Many are trapped in hotels, often with money and food running out.

They are sat on the phone calling airlines or tour operators, on hold for hours or failing to get through at all. They are emailing, phoning and messaging the local British embassy, often to no avail.

In hundreds of posts and videos on social media, they are voicing their frustration from all corners of the world and asking - why is more not being done to help them?